For enterprises (100+ employees, 1K+ transactions):
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Enterprise Edition (Hosted or On-Premise)
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Large/XL resource tiers (Custom pricing)
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Key needs: Global deployments, AI/ML integrations, and white-glove onboarding.
For medium companies (10–100 employees, 100–1K daily transactions):
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Advanced Edition (SaaS or Hosted)
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Medium resource tier (~899–1,999/month)
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Key needs: Multi-project support, subcontractor compliance, and real-time analytics.
For small companies (<10 employees, <100 daily transactions):
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Standard Edition (SaaS)
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Small resource tier (~299–499/month)
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Key needs: Basic job costing, invoicing, and field reporting.
for products & services
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EstateFlow’s backup window is an approximately 2-hour duration during which your instance is backed up on a daily basis. It is scheduled between 12am-6am. During the backup window, the system may experience slower response times.
In most situations, maintenance will require us to disable access temporarily while we perform maintenance activities. EstateFlow makes every effort to minimize downtime during such events.
EstateFlow may carry out scheduled maintenance, or in rare circumstances, unscheduled maintenance. Scheduled maintenance is usually communicated with at least a week’s advance notice. The scheduled maintenance window averages less than 30 minutes each week, and typically occurs during non-peak hours or weekends. Scheduled maintenance does not count against the uptime guarantee.
From time to time, unscheduled maintenance may be required. EstateFlow will attempt to notify you in advance of any unscheduled maintenance event. Unscheduled maintenance counts against the uptime guarantee.
Many customizations that require the system to behave differently based on separate business processes can be separated for each of your companies. However, certain customizations that require database changes are shared across companies. These include the addition of user-defined fields and user interface changes.
Yes. After your first year, you can cancel your EstateFlow SaaS service at the time of your SaaS renewal. We require a minimum of 30 days written notice prior to termination or change in any aspect of your EstateFlow SaaS license.
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